In Europe and Spain, there are data protection regulations designed to protect your personal information, which are mandatory for our entity.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we request from you.

Thus, we will be transparent and give you control over your data, with simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you have any questions, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

• Our name:

• Our CIF / NIF:

• Our main activity: ELECTRONIC TEXTILE COMMERCE

• Our address: MALTRAVIESO,8 LOCAL 2A, CP 10005, CACERES (Cáceres)

• Our contact phone number: 655087864

• Our contact email address: hola@eldtf.com

• Our website: www.eldtf.com

We are at your disposal, do not hesitate to contact us.

• What are we going to use your data for?

In general, your personal data will be used to be able to relate to you and to provide our services, including electronic commerce, also known as e-commerce, which consists of buying and selling products or services through electronic means.

Likewise, they can also be used for other activities, such as sending you advertising or promoting our activities.

• Why do we need to use your data?

Your personal data is necessary to be able to relate to you and to provide our services. In this regard, we will provide you with a series of boxes that will allow you to decide clearly and simply about the use of your personal information.

• Who will know the information we request?

In general, only the personnel of our entity who are duly authorized will be able to know the information we request.

Likewise, those entities that need to have access to it so that we can provide our services will be able to know your personal information. For example, our bank will know your data if the payment for our services is made by card or bank transfer.

Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with some law will know your information. For example, the Tax Law obliges to provide the Tax Agency with certain information about economic operations that exceed a certain amount.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.

• How are we going to protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

To this end, our entity has approved a Data Protection Policy and conducts annual controls and audits to ensure that your personal data is secure at all times.

• Will we send your data to other countries?

In the world, there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of data protection.

In the event that, in order to provide the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask for your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.

• How long will we keep your data?

We will keep your data during our relationship and as long as required by law. Once the applicable legal deadlines have expired, we will proceed to delete them in a secure and environmentally friendly manner.

• What are your data protection rights?

At any time, you can contact us to know what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended, if legally possible.

You also have the right to request the transfer of your information to another entity. This right is called ‘portability’ and can be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, to identify you.

In our entity’s offices, we have specific forms to request these rights and we offer our help for their completion.

To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).

• Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving advertising about our products or services but no longer wish to receive it, you can let us know through the opposition form available at our entity’s offices.

• If you believe that your rights have been neglected, where can you file a complaint?

If you believe that your rights have been neglected by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following means:

• Electronic headquarters: www.agpd.es
• Postal address:

Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid

• By phone:

Tel. 901 100 099

Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or solicitor.

• Will we create profiles about you?

Our policy is not to create profiles about the users of our services.

However, there may be situations where, for service provision, commercial, or other purposes, we need to create information profiles about you. An example could be using your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons who intend to use it for their own benefit.

• Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always ask for your permission beforehand through clear options that will allow you to decide.