Terms of service
By these conditions we regulate the general conditions governing the use of the online store platform ELDTF.COM (or ELDTF), belonging to:
data controller
with black DNI/NIF DNI
The web page has been elaborated to make known and allow access to the information and services contained therein, with the restrictions and limitations imposed by the present General Conditions.
The mere use of the website/online store implies acceptance, so we ask you to pay attention and if you have any questions please contact us through the contact form, email hola@ELDTF.COM or phone 655087864.
The present conditions will be valid indefinitely and will be applicable to all purchases, contacts and contracts through the website ELDTF.COM, we reserve the right to deny and/or suspend access to the services provided in ELDTF.COM for reasons of breach of contractual good faith, breach of applicable law, of the present General Conditions of Purchase and/or in cases of fraud detected by this company and/or any of its suppliers.
The relationship between both parties is formalized with the purchase of one or more products, in exchange for the price indicated on the website.
Access does not grant the user any right or ownership of the intellectual or industrial property rights or of the contents, so that users who access this website may not copy, publish or transfer any of the material or content displayed here.
Terms and Conditions
General Terms and Conditions of Contract
Acceptance of orders:
ELDTF accepts orders through its online store (www.ELDTF.COM), by email, by phone and by whatsapp. The customer is responsible for providing correct and accurate information when ordering, regardless of the ordering method used.
2. Review of the cart and confirmation:
Before confirming any order, the customer should carefully review and verify the contents of the shopping cart or the information provided in the email or telephone conversation. Once confirmed, the order cannot be modified or cancelled, as a general rule, unless you inform us in time and we indicate otherwise through any of the support channels
3. Prices and payment:
All prices in ELDTF are exclusive of VAT, unless otherwise indicated. The customer can pay using the payment options available on the website, by bank transfer or by other means agreed by both parties. ELDTF reserves the right to modify prices at any time without prior notice.
Card payments, as a general rule, will be accepted instantly, if for any reason this does not happen within 24 hours after completing this process, please contact us at hola@ELDTF.COM, by whatsapp, by phone or through our contact form.
4. Delivery and shipping:
ELDTF will ship to the address specified by the customer during the purchase process. The customer must provide a valid and accurate address to ensure correct delivery. Estimated delivery times are provided on the product page or during the checkout process, but may vary due to unforeseen circumstances. Shipments will be by 24/48h transport agency or by local pick up at our workshop.
In case of local pickup, we will contact you by phone, Whatsapp or email to arrange a pickup appointment when the order is ready.
5. Returns and exchanges:
As these are personalized prints, no returns or exchanges are allowed unless it is our mistake.
6. Warranties and liability:
ELDTF warrants that all products sold are free from manufacturing defects and meet the specifications described on the website. ELDTF is not responsible for damages or losses resulting from misuse, mistreatment or alterations made by the customer to the products purchased.
7. Data protection:
ELDTF is committed to protecting and respecting the privacy of its customers’ personal data, in accordance with current legislation on data protection. For more information, please see our Privacy Policy.
8. Applicable Law and Jurisdiction:
These terms and conditions are governed by the laws of Spain. In case of disputes related to these terms and conditions, the parties shall submit to the jurisdiction of the competent courts in Spain.